WiFi Gateway Getting Started Guide

WiFi Gateway Getting Started Guide

Notice: The C3 Smart App replaced the K3 Connect App on February 14, 2023. For more information on how to download, set up and use C3 Smart with your Codelocks Smart Locks, visit: c3smart.net or contact Codelocks Support.


Introduction

The WiFi Gateway is a wireless device used to connect compatible Codelocks smart locks to your WiFi network in conjunction with the C3 Smart App*. It can be used to manage and control locks remotely via the C3 Smart App*.

Requirements

  1. A smart device running either Android version 4.3+ or an iPhone running iOS 10.0+
  2. A compatible Codelocks smart lock
  3. IEEE 802.11 b/g/n (2.4GHz) wireless network
  4. WiFi SSID and password
  5. Strong and steady WiFi connection
  6. USB type A socket with a steady 5v power supply

Technical Specification

  1. One WiFi Gateway can support a maximum of 4 locks simultaneously
  2. Max. range Lock to WiFi Gateway: 5 metres
  3. Operation Temperature: -20°C to 70°C
  4. Radio Frequency: 2.4 GHz
  5. Power Source: USB Type A connector




Dimensions



Installation

To install the WiFi Gateway simply plug it into a steady power source (i.e. a wall socket with USB port) which has a minimum 5v power supply.

Important Notes
  1. Placing the WiFi Gateway in any type of enclosure such as a cupboard or cabinet may reduce or block the WiFi connection.
  2. Close proximity to your WiFi router may cause interference. Install at least 1 metre from your router.
  3. Building structure may reduce the range or cause connectivity issues.
  4. Multiple WiFi Gateways may be required in installations with multiple locks.
  5. The C3 Smart App*, available on Android and iOS App stores, is required for installation. Refer to the C3 Smart App or codelockssupport.com for more information.
  6. Only the lock administrator can connect a lock to the WiFi Gateway.

Set Up

Before proceeding : If you have not done so already, download the C3 Smart App* and add the locks. For more detailed instruction on how to do this check your lock’s programming and operation instructions, or the C3 Smart User Guide.


Note : You must be the lock’s administrator to add it to a WiFi Gateway.
  1. Connect the WiFi Gateway to a USB power source. The LED will remain red for Approximately 15 seconds whilst the device starts.
  2. Open C3 Smart*.
  3. Swipe left on the lock and select Info .
  4. One the Info screen, scroll to Gateway Management and select Setup New Gateway .
  5. Enter your WiFi network name (SSID) and password. Sync to Lock when complete.
  6. When prompted, using the pin (if lost, an unfolded paperclip will suffice) located in the WiFi Gateway’s box, press the pinhole button. The pairing process will begin. A confirmation notification will be displayed on completion.
Note : If the Gateway Management option is not available, ensure that the C3 Smart App* and lock firmware are both up to date.

Adding Additional Locks

  1. Open the C3 Smart*.
  2. Swipe left on the lock and select Info .
  3. On the Info screen scroll to Gateway Management and select Use Existing Gateway .
  4. Select the WiFi Gateway you would like to add the lock to. The pairing process will begin. A confirmation notification will be displayed upon completion.

Factory Reset

  1. Hold down WiFi Gateway pinhole button using the supplied pin or an unfolded paperclip.
  2. The LED will change to solid yellow, continue to hold down for 5 seconds until the LED turns off.
  3. Release the button. The WiFi Gateway will revert to factory settings.
Note : If the LED is solid red, refer to LED Troubleshooting.


LED Troubleshooting

LED
Status
Solution
No LED
Default factory settings
WiFi Gateway has not yet been setup and is still using its factory settings.
Solid Red
Start up
WiFi Gateway is powering on, wait 15 seconds.
Solid Red  (15 seconds <)
Internet connection error
Check your router is functioning correctly and it has access to the internet.
Solid Green
Normal operation
WiFi Gateway is paired with a lock and has an internet connection.
Solid Yellow
Button pressed
Continue to hold the button for more than 5 seconds, WiFi Gateway will reset.
Alternating Red and Green
Firmware update required
The WiFi Gateway is updating its firmware, do not unplug the unit - wait for the LED to revert to normal.

Flashing Green
Setup mode
The WiFi Gateway is in setup mode. Wait 30 seconds.
Flashing Red
WiFi connection error
Make sure your router is near to the WiFi Gateway and is functioning correctly. Check in the C3 Smart App* that your SSID (WiFi name) and password is correct.
Alternating off, Red and Green
Locks connection
Check the status of the locks.

Regulatory Compliance

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Warning Statement

You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimetres between the radiator and your body.



 
GSG-WIFIGWY-v1:0720
© 2023 Codelocks Ltd. All rights reserved.

*The App is available on Apple App Store for Apple devices or Google Play TM ,  for Android TM  devices by searching for C3 Smart. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google Inc.

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