How to Reset a Password
Notice: The C3 Smart App replaced the K3 Connect App on February 14, 2023. For more information on how to download, set up and use C3 Smart with your Codelocks Smart Locks, visit: c3smart.net or contact Codelocks Support.
If you have forgotten your credentials and are unable to log in, you will need to reset your password.
1. To do this, first go to the Codelocks Connect log in page and select Lost your password?
1. To do this, first go to the Codelocks Connect log in page and select Lost your password?
2. On the next page you will need to input your username or email address, and then click Reset password.
3. You will then receive an email containing a link with instructions on how to reset your password. If you cannot see the email in your inbox, check your spam/junk folder. Once you have changed your password you will be able to log into the portal with your new credentials.
Important Note: For security, set a password containing a minimum of twelve characters including an upper and lower case letter, a number and special character.
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